Refund Policy
Last Updated: October 11, 2026
1. General Refund Policy
We want you to be completely satisfied with your purchases on the EasyFIE platform. This policy outlines dynamic rules for digital products, marketplace transactions, and premium subscription refunds.
2. Subscriptions & Pro Services
Subscription cancellations can be processed at any time. Refunds for premium subscriptions are generally eligible within the first 7 days of payment, provided none of the premium features have been heavily consumed.
3. Marketplace Products
Since the EasyFIE marketplace lists items from third-party sellers, refund requests for physical or digital products must be initiated through the seller first. If the seller fails to cooperate or deliver as described, you may submit a dispute to platform arbitration.