Begin your live chat SMS conversation from CRM by choosing the extension called Twilio SMS. A one-click SMS sharing process goes with the recipients plus it helps in sharing SMS templates with them. A user can connect with numerous recipients at once to save time and productivity. A separate window will open for each recipient to start the real-time SMS sharing concept. This product is for unlimited users and is compatible with all versions of SuiteCRM. Further, you can go for a Free product tour service for installation and configuration handling. <br> <br> <br>*What are the top features to know for business handling?* <br> <br>1. You will always receive an SMS activity email at the end of the day. It will share insights like total SMS sent, received, missed SMS, etc. <br> <br>2. The SuiteCRM Twilio SMS plugin will provide the functionality of Opt-out to stop conversation with anybody. You can also start the conversation with the same person at any time you want by writing “START”. <br> <br>3. Go to the Customer directory module to know which phone number is related to which record. <br> <br>4. A user can take the advantage of instant report functionality to get an SMS activity report in the middle of the day. <br> <br>5. Your team can make use of emojis when you share any text with the recipient. It is just to make that conversation more interesting. <br> <br> <br>More Details: [a]https%3A%2F%2Fstore.outrightcrm.com%2Fproduct%2Ftwilio-sms-for-suitecrm%2F[/a]